Thank you for choosing SoundByBeast (Sam Beast India Private Limited)! This Shipping Policy outlines the details of our shipping process within India. We aim to provide a seamless and efficient shipping experience for all our customers. Please read this policy carefully to understand our shipping procedures.
- Shipping Locations:
- We offer shipping services within India. However, please note that certain remote areas may have limited or no service coverage. In such cases, we will notify you and may require self-pickup from the nearest courier center.
- Shipping Timeframes:
- We strive to process and dispatch orders as quickly as possible. The estimated delivery time for each order will be provided during the checkout process.
- Delivery times may vary depending on factors such as product availability, shipping destination, and external circumstances like holidays, strikes, or natural disasters. We will ship Your Order in 2-5 Days After recieving Order.
- Shipping Methods:
- We utilize reputable courier partners to ensure reliable and timely delivery of your orders. The choice of courier may vary based on the shipping location and the size/weight of the package.
- Shipping Charges:
- Shipping charges are determined based on the order value, weight, and shipping destination. The applicable shipping charges will be displayed during the checkout process.
- Order Processing:
- Once we receive your order, we will process it for shipment. This process includes order verification, packaging, and handover to the courier partner for delivery.
- You will receive an order confirmation email once your order has been successfully placed.
- Tracking Your Order:
- Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status and location of your package.
- You may also track your order through your SoundByBeast account dashboard.
- Delivery Attempts:
- Our courier partners will attempt delivery at the shipping address provided during the checkout process. In case of unsuccessful delivery attempts, they may make subsequent attempts or leave a notification for self-pickup from the nearest courier center.
- Receiving Your Order:
- Please ensure that you or your authorized representative is available to receive the package at the provided shipping address during the estimated delivery window.
- Upon delivery, please thoroughly inspect the package for any visible damage or tampering before accepting it. If you notice any issues, inform the delivery personnel immediately.
- Delayed or Undelivered Orders:
- While we strive to deliver orders within the estimated timeframe, there may be occasional delays due to unforeseen circumstances. If your order is significantly delayed or undelivered, please contact our customer care team for assistance.
- Multiple Shipments:
- In some cases, orders may be fulfilled through multiple shipments. You will be informed if your order is split into multiple shipments, and you will receive individual tracking numbers for each shipment.
- Change of Shipping Address:
- Once an order is placed, we may not be able to change the shipping address. If you need to modify the shipping address, please contact our customer care team as soon as possible.
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at [email protected]. We value your satisfaction and are here to assist you with any shipping-related inquiries. Happy shopping!
